Best practices
A short checklist for launching campaigns safely and protecting your number health.
Validate cohorts before launch
Catch bad phone numbers and mismatched columns before they burn through your dial budget. See Cohorts.
Start small
Launch with a test cohort of 50–100 contacts and a low CPS. Review call quality and connect rates before adding the full list.
Pause → Edit → Resume
Never try to change a running campaign. Pause it first, make changes, then resume.
Use groups for number rotation
Assign a group so the campaign cycles through numbers and protects number health.
Watch the first hour
Monitor Connectivity right after launch. If connect rates drop sharply, pause and investigate.