Data validation & verification

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Data Validator and Data Verifier are currently in Alpha and not yet generally available.

Two built-in tools check data the agent collects during a conversation:

  • Data Validator: validates a value’s format or validity locally, for example that a phone number, ID, or OTP is well-formed.
  • Data Verifier: verifies a value against a stored reference, for example that an account number matches a record.