Campaign details
Click any campaign on the Campaigns page to open its detail page. This is where you track a launched campaign — its results, contacts, and schedule.
Headline metrics
Three metrics sit at the top of the page:
How completion is counted. With five retries configured, a contact is counted as complete when it connects on any attempt, or when all five attempts are used up.
Call distribution
A graph of calls over time, split into Connected, No answer, Busy, and Failed. Change the window with 12h, 24h, or All time.
Cohorts
Every cohort uploaded to the campaign, with its upload status, valid records, invalid records, and upload time. On a running campaign (active, scheduled, or in progress), an Add cohort button lets you queue more contacts — see Add a cohort.
Schedules
The per-contact call schedule: the calls that have already gone out and the calls still scheduled. Each row shows the (hashed) phone number, status, failure reason, and last attempt. Filter by status to narrow the list.
Configuration
To inspect the agent behind the campaign, click View details. A panel shows the Campaign ID and App ID, plus the Configuration:
- The Agent and its version.
- The Connection and the numbers it dials from.
- The Schedule.
- The Retries pattern.
On an active campaign this panel is read-only. To change it, pause the campaign first.