Overview
This section covers everything about a voice agent: what a conversational agent is, how it’s architected, its core primitives, and how you design, write, build, and improve one. Use the links below to jump to any part.
1. What is a conversational agent?
Start here for the mental model.
2. Core primitives & concepts
The building blocks of an agent.
3. Building & improving agents
The workflow from first draft to a deployed agent you keep improving.
4. Navigating the workspace & Genie
5. Advanced concepts
When a single prompt isn’t enough.