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Use-Cases

Use cases

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Cowork is used wherever a team wants to hand off repetitive, multi-step work. Each example below is a pattern you can build by combining an agent with the connectors, skills, knowledge, and schedule it needs.

Worked examples

Email triage

Read a thread, draft a reply in your voice, and send it, every morning.

Morning briefings

Gather your calendar, priority emails, and updates into one brief before your day starts.

Internal helpdesk

Answer common questions from your policy and product docs, deployed to Slack.

Lead follow-up

Research an inbound lead, score it, draft a tailored follow-up, and update your records.

More things you can do

  • Generate artifacts. Ask for a document, spreadsheet, or report and get a finished, editable file back.
  • Explain reports and documents. Hand the agent a dense report and get a clear summary with the key numbers pulled out.

Who it’s for

Built for anyone who wants to hand off repetitive, multi-step work:

  • Business and operations teams automating status reports, meeting prep, data pulls, and routine follow-ups across their systems.
  • Engineering teams triaging bugs, managing issues, reviewing pull requests, and syncing updates across GitHub, Linear, and Slack.
  • Product and program managers tracking progress, preparing briefs, and keeping stakeholders aligned.
  • Sales and marketing teams drafting outreach, qualifying leads, and updating CRM records.
  • Analysts and researchers gathering sources, summarising documents, and turning raw material into clean deliverables.
  • HR and admin teams processing applications, drafting communications, and managing schedules.