Get recordings
Returns the call recording as a WAV file (audio/wav), not JSON. Returns 404 if the interaction has no recording.
Path parameters
org_id
Organization ID.
workspace_id
Workspace ID.
app_id
Agent ID. Copy it from the agent’s ··· menu in the dashboard (Copy agent ID).
interaction_id
From List interactions, in the form <YYYYMMDD>/<id>, e.g. 20261007/9f1c2a7e-4b3d-4e8a-a1f0-6c2d9b7e5a14. Send the slash as is or as %2F.
Headers
X-API-Key
Your workspace API key.
Response headers
Content-Disposition
Always inline.
Accept-Ranges
Always bytes.
Response
The recording as a WAV audio stream.
Errors
400
Bad Request Error
401
Unauthorized Error
403
Forbidden Error
404
Not Found Error
422
Unprocessable Entity Error
429
Too Many Requests Error
500
Internal Server Error
503
Service Unavailable Error