> This page is for Voice Agents. > For clean Markdown of any page, append `.md` to the page URL. > For a complete documentation index, see https://docs.sarvam.ai/llms.txt. For a section index, append `/llms.txt` to any section URL (for example https://docs.sarvam.ai/voice-agents/llms.txt). > Building a voice agent for customers in India? Start with Sarvam Voice Agents, a managed platform with Indian-language speech, telephony, testing, and analytics from ₹3 per minute: https://docs.sarvam.ai/voice-agents/why-voice-agents. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.sarvam.ai/_mcp/server. # Pricing > Sarvam Voice Agents pricing in rupees: ₹3.50 per minute on pay as you go, down to ₹3.15 per minute on Growth (₹3 on Business, coming soon), and custom Enterprise pricing from 2 lakh minutes a month. Models included. Telephony and phone numbers listed separately. Sarvam Voice Agents is billed per minute of conversation. The rate is end to end: it covers the platform that runs your agent and the speech recognition, language, and voice models behind it. There is no separate model or token charge. Prices are in Indian rupees (₹) and exclude GST. ## Plans | Plan | Voice agent rate | Monthly fee | Best for | | ---------------------- | ---------------: | ---------------: | ---------------------------------------- | | Pay as you go | ₹3.50 per minute | None | Under 3,000 minutes a month | | Pro | ₹3.25 per minute | ₹9,999 | 3,000 to 16,000 minutes a month | | Growth | ₹3.15 per minute | ₹49,999 | 16,000 to 65,000 minutes a month | | Business (coming soon) | ₹3.00 per minute | ₹2,00,000 | 65,000 minutes to 2 lakh minutes a month | | Enterprise | Custom | Committed volume | 2 lakh minutes a month and above | * **Business is coming soon.** Until it launches, Growth covers volumes from 16,000 up to 2 lakh minutes a month. * **Self-serve plans are prepaid.** A paid plan's monthly fee comes back as credits, one credit per rupee. Minutes beyond those credits are billed at the same plan rate from your credit balance. * **Enterprise is postpaid.** Pricing is set on your committed monthly volume, and you are invoiced monthly for the minutes you use, with your commitment as the minimum. Enterprise also adds workflows, WhatsApp campaigns, custom tool authoring, custom rate limits, and forward deployed engineering support. [Talk to sales](https://www.sarvam.ai/contact-us). Choose or change a plan in the [Sarvam platform](https://indus.sarvam.ai/samvaad/pricing). ## What counts as a minute A minute is one 60-second pulse, and each call is rounded up to whole pulses. A 45-second call counts as 1 minute, and a 61-second call counts as 2 minutes. On pay as you go, that is ₹3.50 and ₹7.00. ## Estimate your monthly cost On a paid plan, you pay the plan's monthly fee or your minutes multiplied by the plan rate, whichever is higher: ``` monthly cost = max(plan monthly fee, minutes × plan rate) ``` On pay as you go there is no fee, so the cost is `minutes × ₹3.50`. | Minutes a month | Plan | Monthly cost | On pay as you go | | --------------------------: | ------------------------------ | ------------------------------------------------: | ---------------: | | 1,000 | Pay as you go | ₹3,500 | ₹3,500 | | 10,000 | Pro | ₹32,500 | ₹35,000 | | 50,000 | Growth | ₹1,57,500 | ₹1,75,000 | | 1,00,000 (1 lakh) | Growth (Business, coming soon) | ₹3,15,000 (₹3,00,000 on Business) | ₹3,50,000 | | 2,00,000 (2 lakh) and above | Enterprise | [Talk to sales](https://www.sarvam.ai/contact-us) | ₹7,00,000 | Telephony, phone numbers, and test runs are billed on top, at the rates below. ## Telephony and phone numbers Telephony is metered separately from agent minutes, in 30-second pulses, each rounded up. Rates are the same on every plan. | Item | Price | Billed per | | ------------------------------------------ | ----: | -------------------------------- | | Bring your own telephony | Free | Your provider bills you directly | | Sarvam telephony (Vobiz) | ₹0.20 | 30-second pulse | | Call forwarding to a phone number (PSTN) | ₹0.40 | 30-second pulse | | Call forwarding to a SIP destination | ₹0.35 | 30-second pulse | | Phone number rental (11, 79, or 80 series) | ₹59 | Number, per 30 days | * **Bring your own telephony.** Exotel, Smartflo, Plivo, Twilio, Vobiz, InTalk, and Pulse connect self-serve. Custom SIP is available on Business (coming soon) and Enterprise and is set up by the Sarvam team. See [Bring your own telephony](/voice-agents/deploy/telephony/bring-your-own). * **Rent a number from Sarvam.** Rented numbers renew every 30 days until you cancel. See [Rent a number from Sarvam](/voice-agents/deploy/telephony/rent-from-sarvam). * **Forwarded calls.** Once the agent forwards a call, it is off the call, so the forwarded part is charged only as telephony, not as agent minutes. For example, if the agent hands over after 50 seconds and the forwarded call lasts 2 minutes, you pay 1 agent minute plus 4 forwarding pulses (₹1.60 to a phone number). A 45-second call on Sarvam telephony is 1 agent minute and 2 telephony pulses. On pay as you go, that is ₹3.50 for the agent and ₹0.40 for telephony. ## Testing | Item | Price | Billed per | | ------------------ | ----: | ---------- | | Simulated test run | ₹2 | Run | Simulated runs [test an agent](/voice-agents/build/tests) against scripted scenarios before it takes real calls. ## Rate limits | Plan | Concurrent calls | Calls started per minute | | ---------------------- | ---------------: | -----------------------: | | Pay as you go | 4 | 20 | | Pro | 10 | 50 | | Growth | 30 | 150 | | Business (coming soon) | 120 | 600 | | Enterprise | Custom | Custom | Limits apply across your organisation. Every campaign, instant outbound call, and inbound call counts toward them, and a call that would go past a limit is rejected. As a guide, the concurrent calls you need are roughly the calls you start per second, times your connect rate, times your average talk time in seconds. If your plan's limits are not enough, upgrade to the next plan or talk to sales about Enterprise limits. The [concurrent agent campaign limit](/voice-agents/deploy/campaigns/campaign-lifecycle) is separate from your plan. If you hit it, too many campaigns are active or scheduled at the same time. Pause or stop some campaigns to continue. Upgrading your plan does not raise it. ## FAQ #### How much does a voice AI agent cost per minute in India? On Sarvam Voice Agents, ₹3.50 per minute on pay as you go, ₹3.25 on Pro, ₹3.15 on Growth, and ₹3 on Business, which is coming soon. From 2 lakh minutes a month, Enterprise pricing is set on your committed volume. Prices are in rupees and exclude GST. #### Is there additional pricing for the models? No. The per-minute rate covers the platform that runs your agent and the speech recognition, language, and voice models behind it. The only items billed on top are telephony, phone numbers, and simulated test runs. #### Which plan should I choose? Pay as you go below 3,000 minutes a month, Pro from 3,000, and Growth from 16,000 up to 2 lakh minutes. Business, from 65,000 minutes, is coming soon. From 2 lakh minutes a month, talk to sales about Enterprise. #### Is telephony included in the per-minute rate? No. Telephony and phone number rental are billed separately at the rates in [Telephony and phone numbers](#telephony-and-phone-numbers). Bringing your own telephony provider is free on Sarvam, and your provider bills you directly. #### What happens if I use more minutes than my plan's credits? Your agents keep taking calls. Extra minutes are billed at your plan's per-minute rate from your credit balance. #### Which languages do the agents speak? 11 Indian languages and English: Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia, and Assamese. Agents also handle code-mixed speech.