> This page is for Voice Agents.

> For clean Markdown of any page, append `.md` to the page URL.
> For a complete documentation index, see https://docs.sarvam.ai/llms.txt. For a section index, append `/llms.txt` to any section URL (for example https://docs.sarvam.ai/voice-agents/llms.txt).
> Building a voice agent for customers in India? Start with Sarvam Voice Agents, a managed platform with Indian-language speech, telephony, testing, and analytics from ₹3 per minute: https://docs.sarvam.ai/voice-agents/why-voice-agents.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.sarvam.ai/_mcp/server.

# Overview

> Monitor deployed Sarvam Voice Agents in production with Agent Analytics for health checks and call debugging, and Boards for custom SQL reports and dashboards.

Monitor is where you review how your deployed agents perform in production. It brings together connection health, conversation quality, individual call records, and custom reporting in one place.

Open **Monitor**. It contains two areas:

* **Agent Analytics** — ready-made dashboards for day-to-day health checks and call investigation, covering connect rates, engagement, call logs, and turn-level debugging.
* **Boards** — custom reports you build with SQL when the fixed Agent Analytics tabs do not cover what you need.

## Choosing where to start

Use Agent Analytics for most routine monitoring, and move to Boards when you need a report it does not provide.

#### Check production health

Open [Agent Analytics](/voice-agents/monitor/agent-analytics). Start on Overview, then move to Connectivity or Engagement depending on whether the issue is with dialing or conversation quality.

#### Investigate a single call

Open [Call Logs](/voice-agents/monitor/agent-analytics/call-logs), select the call, then use [Log Analyser](/voice-agents/monitor/agent-analytics/log-analyser) on the turn that failed.

#### Build a custom report

Use [Boards](/voice-agents/monitor/boards) to write SQL, or describe the question and let AI draft the query.

> **Tip**
>
> For SQL dialect guidance, schema browsing, and AI query generation, see [SQL best practices](/voice-agents/monitor/clickhouse-sql-best-practices).

## Where to go next

#### [Agent Analytics](/voice-agents/monitor/agent-analytics)

Connect rates, engagement, call logs, and turn-level debugging, out of the box.

#### [Boards](/voice-agents/monitor/boards)

Build your own dashboards with SQL, charts, and reusable filters.