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# Use cases

Cowork is used wherever a team wants to hand off repetitive, multi-step work. Each example below is a pattern you can build by combining an agent with the connectors, skills, knowledge, and schedule it needs.

## Worked examples

#### [Email triage](/cowork/use-cases/email-triage)

Read a thread, draft a reply in your voice, and send it, every morning.

#### [Morning briefings](/cowork/use-cases/morning-briefings)

Gather your calendar, priority emails, and updates into one brief before your day starts.

#### [Internal helpdesk](/cowork/use-cases/internal-helpdesk)

Answer common questions from your policy and product docs, deployed to Slack.

#### [Lead follow-up](/cowork/use-cases/lead-follow-up)

Research an inbound lead, score it, draft a tailored follow-up, and update your records.

## More things you can do

* **Generate artifacts.** Ask for a document, spreadsheet, or report and get a finished, editable file back.
* **Explain reports and documents.** Hand the agent a dense report and get a clear summary with the key numbers pulled out.

## Who it's for

Built for anyone who wants to hand off repetitive, multi-step work:

* **Business and operations teams** automating status reports, meeting prep, data pulls, and routine follow-ups across their systems.
* **Engineering teams** triaging bugs, managing issues, reviewing pull requests, and syncing updates across GitHub, Linear, and Slack.
* **Product and program managers** tracking progress, preparing briefs, and keeping stakeholders aligned.
* **Sales and marketing teams** drafting outreach, qualifying leads, and updating CRM records.
* **Analysts and researchers** gathering sources, summarising documents, and turning raw material into clean deliverables.
* **HR and admin teams** processing applications, drafting communications, and managing schedules.