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## Saaras V4 Generally Available

Voice Agents

[`saaras:v4`](/api/getting-started/models/saaras) is now live on Voice Agents and generally available - routing happens automatically, with no configuration change needed. Saaras V4 extends English recognition beyond Indian English to Global English accents, stays state-of-the-art across all 22 Indian languages, and improves language identification and robustness to noisy, code-mixed audio. See the [Saaras model page](/api/getting-started/models/saaras) for the full feature list.

## Call Transfer

Voice Agents

A voice agent can now hand a live phone call to a human, another number, or your own SIP trunk when the conversation needs it - an escalation, a specialist, or an explicit request to speak to someone. Configure it as **Call forwarding** under **Settings → In Call Actions**, with a fixed destination or an [agent variable](/conversations/build/variables-personalization) resolved at runtime, to a phone number (E.164) or a SIP URI. Supported end to end on [Vobiz](/conversations/deploy/telephony/vobiz). Transferred calls show End Reason `CALL_TRANSFER` in [Call Logs](/conversations/monitor/agent-analytics/call-logs). See [Call transfer](/conversations/build/tools/call-transfer).

## Inbound Webhooks

Voice Agents

Inbound deployments can now POST a call-completion event to your webhook endpoint after every inbound call, with the transcript, duration, agent variables, and the caller's phone number - configured via the deployment's `webhook_config`. See the [Deployments webhook payload](/conversations/api/deployments/webhooks/webhook-payload) reference, [List webhook deliveries](/conversations/api/deployments/webhooks/list), and [Retry webhook deliveries](/conversations/api/deployments/webhooks/retry).