> For clean Markdown of any page, append `.md` to the page URL.
> For a complete documentation index, see https://docs.sarvam.ai/llms.txt.
> For full documentation content in one file, see https://docs.sarvam.ai/llms-full.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.sarvam.ai/_mcp/server.

## Agent Analytics Generally Available

Voice Agents

The new Agent Analytics view is now generally available. Open **Monitor → Agent Analytics** for a period-level health check of your voice agents across eight tabs - **Overview**, **Connectivity**, **Engagement**, **Tools**, **Goals**, **Group by**, **Call Logs**, and **Log Analyser**:

* **Overview** - KPI tiles (calls attempted, pick-up rate, latency, average duration, total billable minutes, short calls, goal achievement), a trend chart with day/week/month/quarter granularity, a call-outcomes donut, top failure reasons, and an agent/campaign rollup table.
* **Tools** - tool error tracking: six tiles (calls, tools invoked, errors, error rate, p50, p95), an error-type breakdown ranked by frequency, and a per-tool table that flags anything above a \~5% error rate.
* **Goals** - one goal per agent (voice only): calls scored passed/failed/unevaluated, average turns to goal, and conversion insights broken down by language, time of day, TTS voice, and intro message.
* **Call Logs** - every call with `attempted_at` timestamps, call-forwarding analytics, and turn-level drill-down via [Log Analyser](/conversations/monitor/agent-analytics/log-analyser).

See [Agent Analytics](/conversations/monitor/agent-analytics/overview).