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## Dual-Channel Call Recordings

Voice Agents

Call recordings are now captured in stereo, with the **user on the left channel and the agent on the right**. Mono recordings mixed both speakers onto a single channel, so overlapping speech was summed and could clip; in stereo each speaker stays isolated, which makes recordings easier to listen to and better suited for downstream processing (transcription, analytics). This is now enabled for all calls. See [Call recordings](/voice-agents/monitor/call-recordings).